STAUNCH WINDSCREEN BANNER

JUMPERS

T-SHIRTS

Shipping Policy

Thank you for shopping with us! We strive to ensure that your order reaches you in a timely and efficient manner. Please review our shipping policies below:

Processing Time:

• Orders are typically processed within 1-2 business days.

• Orders placed on weekends or holidays will be processed the next business day.

Shipping Methods & Delivery Time:

• We offer standard and expedited shipping options. Delivery times may vary based on your location.

• Standard Shipping: Typically takes 5-7 business days.

• Express Shipping: Typically takes 2-3 business days.

• Shipping times are estimates and can vary depending on location and unforeseen circumstances (e.g., weather delays).

Shipping Costs:

• Shipping costs are calculated at checkout based on the shipping method and delivery location.

• Free shipping may be available for orders over a certain amount (see website for details).

Return Policy:

We want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, you can return most items under the following conditions:

Returns:

• Returns are accepted within 30 days from the date of purchase.

• Items must be in new, unused condition and in their original packaging.

• To initiate a return, please contact our customer service team at [staunchoffical@gmail.com] to receive a return authorization number.

Non-returnable Items:

• Certain items, such as [customized products, perishable goods, intimate items], are non-returnable for health and safety reasons.

Return Process:

• Once your return is approved, you will be provided with a return shipping label.

• Return shipping costs are the responsibility of the customer unless the return is due to a mistake on our part (e.g., incorrect or damaged items).

• After we receive your returned item, a refund will be processed to your original payment method. Please allow 7-10 business days for the refund to appear in your account.

Exchanges:

• If you would like to exchange an item for a different size or color, please return the original item and place a new order for the replacement.

Damaged or Defective Items:

• If your item arrives damaged or defective, please contact us within 7 days of receiving your order. We will assist you in processing a return or exchange for a replacement item.

If you have any further questions, feel free to reach out to our customer service team at [staunchoffical@gmail.com].